As the severe cold weather continues, Medway Clinical Commissioning Group is working with all health and social care teams to ensure essential services continue to operate.


Unfortunately some services may be cancelled due to staff shortages, which is a result of difficult travelling conditions.

Please click here for practice details as of 14.30 2 March  

Some practices are reviewing by the hour due to the changeable weather. 

If patients are not able to access their GP there are many other options.

Call 111

Trained call handlers will assess your symptoms, offer advice and if necessary, put you directly in touch with the people who can help; for example, an out-of-hours doctor, a district nurse or an emergency dentist – or it may be something as simple as a 24-hour pharmacy.

Speak to a pharmacist

Your local pharmacy is a good place to start if you have a minor ailment such as a headache, cough or sore throat. Pharmacists are medically trained and can give you expert advice on medicines and how they work, as well as help you decide whether you need to see a doctor.

Health Help Now

The free Health Help Now website and app enables you to check your symptoms and search for local health services in Kent and Medway. As well as recommending options for treatment, it will provide opening hours of pharmacies and walk-in centres, and provides maps and directions.

Visit or the app store on your device. Further healthcare advice is also available at

Walk-in centre

Walk in services, where you can wait to see a GP or nurse without an appointment from 8am to 8pm seven days a week, are available at Balmoral Gardens Healthy Living Centre in Gillingham.

Call 999

Please only call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.

Older people and those with respiratory conditions are particularly vulnerable in the cold but during this extreme weather period, everyone should take action to keep warm and healthy. Medway Council has provided some useful tips here,healthandsupport/healthandwellbeing/staywellthiswinter.aspx