The following information aims to help people who wish to make a comment or complaint about any NHS service funded by this CCG.

These services include:

  • • Urgent and emergency care (including A&E and ambulance services)
    • Out-of-hours primary medical services
    • Elective hospital care
    • Community health services (such as rehabilitation services, speech and language therapy, continence services, wheelchair services, and home oxygen services
    • Rehabilitation services
    • Maternity and newborn services (excluding neonatal intensive care)
    • Children’s healthcare services (mental and physical health)
    • Services for people with learning disabilities
    • Mental health services (including psychological therapies)
    • Infertility services.

To make a comment or complaint, please contact:

NHS Medway Clinical Commissioning Group
Phone: 01634 335177
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

For further information on making complaints to the NHS, please visit the NHS Complaints Advocacy website for self help information packs.

See useful documents below

Complaints Policy v2.0.pdf

Popular 1.16 MB

Complaint Logs